Medical-Social Administrative Assistant – BC01
This training prepares you for block BC01 of the RNCP 36805 certification “Medical-Social Administrative Assistant”. Through 11 interactive modules, you will master professional written documents (letters, quotations, invoices, notes, reports), administrative organization, time management with Outlook, internal and external communication, as well as the preparation of meetings and business travel. Practical scenarios and interactive exercises complete the learning experience.
👉 Audience : secretaries, medical-social assistants, RNCP 36805 candidates
👉 Duration : 12 hours
👉 Objective : master the professional competencies of block BC01
👉 Designed for : anyone wishing to work in the medical-social sector
Description
💼 Medical-Social Administrative Assistant – Preparation for block BC01 (RNCP 36805)
This 12-hour training covers all the competencies expected in block BC01 of the professional title “Medical-Social Administrative Assistant”. It is based on 11 modules including interactive exercises designed to develop your administrative, organizational and writing skills in a medical-social environment.
📌 Overall competencies covered :
- Professional writing
- Administrative organization
- Communication & information
- Time management & Outlook
- Meeting preparation
- Organization of business travel
✍️ Professional writing
The training includes educational screens dedicated to writing and formatting administrative documents: letters, correspondence, reports, tables, service notes and commercial documents.
📌 Detailed content :
| Document type | Skills developed |
|---|---|
| Letters & correspondence | Word layout, letter structure, email communication, fax. |
| Commercial documents | Purchase order, quotation, invoice, delivery/receipt note. |
| Professional notes | Service notes, information notes, summary notes. |
| Word tables | Creation, insertion/deletion of rows/columns, cell formatting. |
| Reports | Note-taking, rules of an effective report (accuracy, objectivity, clarity). |
| Forms & questionnaires | Design, layout, questionnaire analysis. |
⏱️ Time management & organization
This module develops effective professional organization: prioritization, workspace management, scheduling with Outlook and time optimization.
📌 Topics covered :
- Create and modify an Outlook task
- Schedule an appointment
- Time management tools
- Workspace organization
- Productivity optimization
📁 Administrative organization
This section details all document management and filing processes, both paper-based and digital.
📌 Skills :
| Topic | Description |
|---|---|
| Filing methods | Digital or paper, chronological, alphabetical, geographical. |
| Filing orders | Document organization logic, document hierarchy. |
📣 Communication & information flow
The training includes sequences dedicated to the distribution and presentation of data to ensure smooth information flow.
📌 Skills :
- Collect information
- Visualize and structure information
- Distribute internal and external information
- Write clear summaries
📅 Meetings & business travel
The training covers the full logistical preparation of meetings and the organization of professional travel.
📌 Topics developed :
- Meeting preparation (agenda, distribution, follow-up)
- Professional report writing
- Business travel organization (purpose, itinerary, documentation)
- Planning and coordination
❓ Frequently Asked Questions
Your login details and access link are sent immediately. You can start without delay.
Yes, it is compatible with HTML5 / SCORM on computer, tablet and smartphone.
Yes, all the BC01 contents of the RNCP 36805 certification are covered.
Yes, a certificate of completion is issued once all modules are completed.
You can choose between two payment options to access the training :
- One-time payment : you pay the full amount at purchase and receive immediate access valid for 12 months.
- Payment in 12 installments : you pay in 12 monthly payments. After the 12 months, your subscription switches to automatic monthly renewal, which you can cancel freely if you do not wish to extend access.
In both cases, you immediately access the entire training.
The Premium version offers personalized support to help you progress faster and answer all your questions. This option includes :
- A chat with a tutor available during office hours to answer your technical and pedagogical questions.
- Email support outside office hours and working days: your tutor replies as soon as possible.
- Personalized assistance in case of difficulties, additional explanation needs or module blockage.
The Premium version is ideal if you want human support, step-by-step guidance and fast, reliable answers.
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